FAQ

Where does this store ship from?

-California


What is this store's return and exchange policy?

-During these uncertain times we unfortunately are not accepting returns on everything purchased after February 14 2020.  


Do you accept orders placed outside of the US?

-Yes, we ship worldwide 


What is Print On Demand?

-Print On Demand is a fulfillment method for producing products only after the customer orders it. This always our inventory to stay low, and for us to be more hands on with every oder. 


How long will it take to receive my order?
-We're still seeing long fulfillment and shipping times at Printful and industry-wide. Our support team is doing their best to keep up with increased customer questions. Our average email response time has increased to about one day, and we're not available on the phone. We try to keep chat available during US business hours on Mon-Fri, but periodically turn it off to catch up with queues. (Updated 5-20)


How do I pay for my order? Is it secure?
-The BigCartel checkout process uses seamless checkout with Stripe, one of the most trusted online payment solutions on the web.


What if something is wrong with my order?
-If you have a problem with an order from this store, please contact us through the Contact page


Do you guys give out free merch or sponsor?

-Most of the time we don't, but sometimes we hookup loyal fans for "liking" and "sharing" our posts on social media.

-We are looking for a few mirco-influencers  email us at spitclothingco@gmail.com